For us, the security of your data is a priority.
All the related information regarding data security, our back up policy and terms are available on our website: https://matrixreq.com/legal
In summary we assure you a fully secured cloud solution thanks to the fact that:
We are ISO27001 certified.
We have regular security audits of our systems
We have a program of bug bounty
We implemented HSTS across all our servers
Our HTTPs certificates are A+ according to SSL labs.
We encrypt all the data transfer with ssh/https
The backups are encrypted with a public/private key schema on different servers
You get a simultaneous replication of your instance on another server in case there would be any issue on your primary server